Work
Six+ years of client work across financial services, health and energy industries. Complex products, real users, measurable outcomes.
Scottish Power
Scottish Power — App Accessibility Project
Rebuilt the iOS and Android design systems from the ground up to make the app fully accessible, with a redesigned card payments journey as the proof of concept.
NHS Digital via BJSS
NHS App — Test Results
Redesigned the NHS App test results experience to be emotionally appropriate, clinically accurate, and fully accessible — navigating complex stakeholder sign-off across NHS Digital, clinical teams, and policy.
Mastercard via BJSS
Mastercard — Send 2.0
Redesigned the Send 2.0 platform UI to simplify onboarding for financial institutions and make transaction management legible at scale, within Mastercard's design system and a tight delivery timeline.
Lloyds Banking Group
Lloyds Banking Group — DocHub
Designed a cross-device document upload and identity verification system for both customers and LBG employees, across four brands (Halifax, MBNA, Lloyds Bank, and Bank of Scotland), with identity verification constrained to mobile.
