Work
Six+ years of client work across financial services, health and energy industries. Complex products, real users, measurable outcomes.
Scottish Power
Scottish Power - App Accessibility Project
Rebuilt iOS and Android design systems for full accessibility.
Product DesignAccessibilityMobileDesign SystemiOSAndroid

NHS Digital via BJSS
NHS App - Test Results
Accessible, emotionally appropriate test results for millions of NHS App users.
Product DesignAccessibilityHealthcareUser ResearchWCAG

Mastercard via BJSS
Mastercard - Send 2.0
Simplified Send 2.0 onboarding and transaction management at scale.
Product DesignFintechEnterpriseDesign Systems

Lloyds Banking Group
Lloyds Banking Group - DocHub
Designed a cross-device document upload and identity verification system for both customers and LBG employees, across four brands (Halifax, MBNA, Lloyds Bank, and Bank of Scotland), with identity verification constrained to mobile.
Product DesignBankingIdentity VerificationDocument UploadMulti-deviceUX
